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Privacy Policy

Privacy Policy

What We Collect and Why

At Deuces Casino, we want to ensure that you have the best possible experience with our platform while also respecting your right to control your personal information. This policy explains what data we collect about you when you use our website or mobile app.

When creating an account on our site, we ask for some basic information like your name and password. We may also obtain some details automatically through cookies (as described in the Cookies section below).

Account Registration Information

To open a new account with Deuces Casino, you need to provide us with certain registration details, which may include:

  • Password
  • Date of birth

We require your date of birth for our records, and it is crucial that we have accurate information so we can communicate effectively. We will not share this data with any other organization without your consent.

Device and Browser Information

When you use our platform on a mobile device or computer, some details are collected automatically by us. This includes:

  • The type of operating system (Windows, macOS, iOS) used
  • Device model (iPhone X, MacBook Pro)
  • Screen resolution
  • Web browser version (e.g., Google Chrome 95)

This data is anonymous and can't be linked back to you as an individual. It helps us enhance your user experience by ensuring our platform works on various devices.

Usage Analytics and Behavioural Data

As with most online platforms, we collect data related to how you interact with Deuces Casino:

  • The games or features you access
  • Your time spent playing each game
  • Any error reports when using the app

We don't sell this type of information but use it internally for developing improvements to our platform.

Cookies and Tracking Technologies

Deuces Casino employs various types of cookies (small pieces of data stored by your browser) for analytics, authentication purposes, or personalization. These are divided into two categories:

  • Essential Cookies: Some are required for logging in securely; these cookies expire once the session ends.
  • Performance/Analytics Cookies: We use a mix of first-party and third-party tracking to better understand user interactions on our site.

The platform may also collect anonymized data through JavaScript libraries like Matomo (also known as Piwik) or Google Analytics. This helps us identify trends in player habits, improving the overall gaming experience. Please be aware that opting out from such analytics might interfere with your ability to use certain features effectively within Deuces Casino's ecosystem.

Communication Preferences

Deuces Casino respects the importance of allowing users control over their communication preferences:

  • By subscribing to our promotional emails and/or push notifications (for app-based platforms)
  • When registering for newsletters, updates or offers
  • During an account update

If you have not given your consent explicitly, we will limit communication with marketing content. We maintain the right to keep informing about general information related to platform usage, deposits/withdrawals as well as any regulatory notices.

Security and Account Protection

Deuces Casino takes the security of its users' data seriously:

  • Password protection: To access an account securely, you are responsible for choosing a strong password.
  • Account recovery mechanisms: Please be aware that attempts to recover accounts by providing incorrect information will lead to restrictions on further log-in or other security measures.

When you forget your login credentials, there's a possibility of resetting. When attempting this, always use our internal mechanism for account reset.

Your Rights Over Personal Data

As an individual user with whom we collect data, you have rights related to access to that personal information:

  • Right of Access: Upon your request, within a reasonable timeframe and according to local regulations, you will receive what specific details are stored in regards to yourself.
  • Right to Erasure ('Forget Me'): If applicable under laws like GDPR (in countries supporting it) or other compliance regulations, an individual has the right for data removal at their request.

Data Storage

We store personal information securely on our servers located within regions respecting stringent jurisdictional requirements regarding handling and retention of user data. These include backup archives according to standard operational procedures which maintain system security; we do this in compliance with local, national laws including General Data Protection Regulations (GDPR) where applicable or similar regulation.

Age Restrictions

Players who register must be 18 years old at minimum.

Deuces Casino is fully committed to ensuring safety and fairness for users while providing an excellent experience throughout all available features on the site & mobile app.